Ignite Copilot is the AI assistant inside your CRM. Type what you need in plain English — build a drip, export a stage, move the non-responders, reassign a territory — and it proposes the exact changes. Nothing runs until you say so.
One prompt can carry several jobs: "Create a 5-step SMS and email drip for every new lead, then move anyone who never replies to Not Interested."
Copilot shows every proposed action as a card — the messages, the timing, the audience count, the stage rule — with the real numbers behind it.
Approve the whole plan or just the pieces you like. Approved actions run immediately; everything is logged and reversible.
SMS, MMS and email sequences that enroll contacts automatically when they enter a stage or get a tag.
Any stage, any audience, any size — true totals, straight to CSV.
Admins can move leads between reps, by stage, tag or owner.
Ask what happened with a contact and get the calls, texts, emails and stage changes summarized.
"When a drip completes without a reply, move to Not Interested" — proposed and wired for you.
Copilot and the AI Text Responder draft in your voice from the offers, FAQs and rules you teach them.
No. Every consequential action — sending, moving contacts, reassigning, creating automations — is proposed as a card you approve. You can approve all at once, but nothing runs on its own.
Ignite CX runs Copilot on current frontier models (Claude and GPT families) through a managed key, so there is nothing to configure and no separate AI bill.
Yes — through the Business Brain: your offers, FAQs, tone and always/never rules. Admins fill it in once; the AI drafts from it everywhere.
That is the AI Text Responder, a companion feature: per-rep away mode that replies to inbound texts from the Business Brain, hands off anything it should not answer, and learns from your coaching.
Start the 10-day trial, teach the Brain, and ask the Copilot for something you have been putting off.