US carriers require every business texting from a local (10-digit) number to register its brand and its campaign. Most first-time applications get rejected for paperwork reasons. Ignite CX turns the whole thing into a guided form with best practices written next to every field, pulls the required links from your website, and handles the submission.
Brand details, use case, sample messages, opt-in flow — each field explains what the carriers want to see and shows a compliant example.
If you built your site with the Website Builder, your privacy policy, terms and opt-in form URLs are pasted in automatically and already contain the required STOP/HELP language.
Ignite CX files the brand and campaign with the carriers' registry, shows approval status in your settings, and connects your number the moment it clears.
Every field carries the carrier guideline it is checked against — written in plain English.
Templates for appointment reminders, follow-ups and promotions that match the registered use case.
Express written consent language, frequency and rates disclosure, STOP/HELP — ready on your site.
Pending, approved, rejected with the reason — plus what to change.
Registered numbers get real carrier throughput; broadcasts are paced to stay inside it.
The application fee is a flat $20 — no monthly compliance subscription.
Brand verification is usually minutes to a day; campaign approval typically takes a few business days and can stretch to two weeks in busy periods. Ignite CX shows the status as it moves.
Not from a 10-digit local number — unregistered traffic is filtered or blocked by the carriers. Register first; the guided form takes most people under an hour.
Mostly paperwork: brand name or EIN not matching tax records, a personal email address, a website without a privacy policy or opt-in language, sample messages that do not match the use case, or missing STOP/HELP and frequency disclosures. Ignite CX checks for each of these before you submit.
Carriers expect one with a privacy policy, terms and a visible opt-in. If you do not have one, the Website Builder creates a compliant page in minutes — on your own domain.
Start the trial, finish the guided form, and read the full guide if you want to understand every field first.